To update your Netflix firmware, follow the steps below. This is a good option if you can’t uninstall the Netflix app. Whenever an issue is reported to Netflix, the developers will work toward creating a fix and releasing a new update. Updating your firmware will ensure any bugs in the previous firmware are fixed. If you want to update your Netflix app manually, this can be done through the TV’s settings. Step 4: Select ‘Uninstall’ and press ‘Ok’ to continue. Step 2: Navigate to ‘Settings > Device > Apps > Downloaded Apps’.

Step 1: Press the ‘Home’ button on your remote. To uninstall and reinstall the Netflix app, follow the steps below. This will reinstall the latest firmware and will also clear all cache data, which I will talk about further down. Reinstalling the Netflix app is a way you can start fresh and clear away any errors that may have occurred in the old app. Step 3: Select ‘Restart’ and then confirm your choice when prompted. Step 2: Navigate to ‘More Settings > Device Preferences > About’.

Step 1: Press the ‘Settings’ button on the remote. You can either unplug the TV from its power source for a few seconds and plug it back in, or follow the steps below through the TV’s settings. Often the power button on the remote only puts the TV into ‘Standby’ mode, but you can restart the TV in one of two ways. The quickest and easiest troubleshooting method is to restart your TV. I have outlined particular issues and their fixes further down. TCL Netflix Not Workingīelow are general troubleshooting tips that you can run through if you’re not sure what the issue is with your Netflix app. I have also included what you can do if the sound or picture is not working on Netflix. I will guide you through these troubleshooting methods below, as well as discuss less-common fixes. Common fixes include resetting the TV, reinstalling the Netflix app, updating your firmware or resetting the modem/router. Netflix may not be working on your TCL TV due to poor WiFi connection, firmware bugs, an overloaded cache or because the Netflix servers are down. If you are having troubles with Netflix on a TCL TV, this article contains many troubleshooting options for you to try. However, when Netflix isn’t working, it’s hard to know if it’s the Netflix app, the TV or something else causing the issue.

Having a TCL smart TV makes it easy to watch your favourite movies or TV shows on Netflix.

How to clear netflix cache